Yes! Our gates arrive fully assembled at your doorstep, so no construction is needed!

Our T&G Garden Gates are fully green pressure-treated to prevent against rot and decay.

All of our gates are made-to-order, so we don't typically have them in stock—only the materials.

Our gates do not arrive with the hinges and posts; these will need to be purchased separately. You can find these on our website, or when adding the gate to your basket as 'Get extras for your product'.

You can! You can only use water-based paint on our gates; however, you will need to ensure the gate is as dry as possible before painting. We do recommend applying UV protection to the gate prior to painting also.

We highly recommend treating your gate at least every 6 months with Osmo Oil, to protect your gates against the elements and against decay, as well as discolouration. We also recommend checking your gates every so often and removing any built-up dirt and grime.

We have made a dedicated page with tips and tricks on how to prevent warping and bowing. Please see here: https://www.ruby-group.co.uk/pages/why-do-gates-warp

If properly maintained, our gates can last between 10-15 years.

Delivery fees may vary depending on your order and location. To check the delivery fee for your purchase, simply proceed to the checkout where it will be calculated for you.

The lead time varies depending on the product, and will stated below the pricing of the item for you.

We use our own fleet of delivery drivers to ensure the best service! Our drivers are more than happy to leave your goods in a safe place! Your order will be fully trackable, with a 1-hour time slot provided! Our tracking app will allow you to see the progress of the driver throughout the day.

You can absolutely return your gates if you no longer need them or changed your mind, but this is typically subject to a restocking fee. Please see our Terms & Conditions for more information.